Warranty

Every Eminence watch is covered by a 2-year limited warranty from the date of delivery.

What is covered

  • Defects in the movement
  • Defects in materials or workmanship of the case, dial and hands
  • Crown and pusher malfunctions

What is not covered

  • Battery replacement after the first year
  • Normal wear on straps, crystals and plating
  • Damage from accidents, misuse or water exposure beyond the rated resistance
  • Watches opened or repaired by a third party

How to make a claim

Send us your order number, a short description of the problem and a photo through our contact page. If the issue is covered, we repair or replace the watch free of charge, including return shipping.